Comment : Martin Willem Schmid : Almost no water in the room, service in the hotel is slower than Hotels in Laos. Nice room, but food and service is 2/10. Date: 2012-04-07
Comment : K.Narapat Rojpitisoontorn : Many people in the front desk and talking loudly. No one come to look after me when i arrived there until i went to call them. In the morning 9am I went to have breakfast again Many people in the front desk and talking loudly. On the desk that they prepare food for us very dirty. Many food drop on the table and maybe other guests already used the plate or cup still there. No one tidy it.In addition, No cup for coffee, No knife. Very messy on the table. But they has many people in the front desk still talking. One man just waiting to receive the ticket from us but didn t check anything for us. My room has cigarette butt in the bath room. I am so disappoint for this trip.I come back in Wang thong this time coz I had been stayed before. The food more nice. Moreover, The guest room has been renovate that look good. But service, staff need to be improved. Thank you. Date: 2012-02-28
Reserve : Good, She do the job quickly.
Comment : Klaus Brucksch : Room could be cleaner.
Reception staff is not speaking English, very difficult to communicate. There are a lot of young people employed who rather play with there mobile than attend the guests. Date: 2012-01-18
Reserve : Very good.
Comment : SHINICHI KOJIMA : At New year s Eve Dinner, there were so many guests, so I could not sit the table near the stage, so I could not watch the show. Date: 2012-01-02
Comment : Ng Kwok Fei : Whilst there are plenty for improvement, given the hotel rate, it is acceptable.
For improvement :
To improve and varies its breakfast menu
Provide more english cable tv programmes. like news and sports.
Reception counter with better english speaking staff Date: 2011-12-18
Reserve : Good. Efficient. Provide value for money hotels. Will not hesitate to use or recommend to others.
Comment : Yip Keong Aun : The location of the hotel is excellent, but the b/f is terrible. The service staff was friendly. Date: 2011-11-25
Reserve : great!!
Comment : Aleksei Solop : Очень хорошее расположение отеля. Неплохие, чистые номера с прекрасным видом (брали номер с видом на Бирму). Неплохой завтрак, бассейн- оставляет желать лучшего. Рекомендую. Date: 2011-11-23
Reserve : you are the best!!!!
Comment : Goh Goon Gim : The room is comfortable and clean.It s very convenience to shop around the area b cos it just walking distance. I would say the hotel is at the heart of Mae Sai town. Date: 2011-11-08
Reserve : Very fast n good service.
Comment : Mr.Jeremy tan : Sorry to say that the rooms are very smelly. i wont recommand to stay again. Date: 2011-05-27
Comment : Babe Azaman Ahmad : Stayed here fir the third time. Even though improvement on the room had been done, it still feel a bit run down. Dont even bother to wake up early for the breakfast - cold and stiff bread. One good thing though its free wifi at the lobby area - can catch up with emails from office (not good thing to do when you are on holiday though). Date: 2010-12-29
Reserve : Very good, no hassle and efficient.
Comment : Chris Harris : This is my third stay at the Wang Thong. A very old hotel that was probably the best in N. Thailand in it s hey-day with a huge bar and ball rooms with ornate fixtures and marble, but now it s a bit run down. Still a nice staff and close to the Myanmar border and shopping near-by makes me come back. I ve only had trouble getting taxis out of there to show up on time. Not the best of rooms, but passable. Date: 2010-11-06
Reserve : I had to leave early for business reasons and have not received a refund as of this writing. The booking agent was responsive.
Comment : Trulsen : This is the worse hotel i have ever been to.the pictures on the internet must bee from another hotel.no service, no english speaking workers. the food very bad. no refill on the food. bugs and ants walking around the food.swimmingpool closed.roof balcony closed.in town no retaurants. and all closed at 20.00. Very very bad. do not go up here. mabe ok for a day trip. Date: 2010-02-06
Comment : JEAN MARIE NGUYEN : This hotel needs to be renovate. Breakfast was just acceptable. Date: 2010-01-19
Reserve : very good
Comment : Jean-Pierre Chevalley : For me it was the fourth time I was in Wang Thong hotel. The staff is always smiling, and trying to help. Everyone is lovely ...
The flowers might have more water in order to remain green ... Date: 2009-12-23
Reserve : Very good and quick
Comment : SENI AL EBAU : Room is differed from photos shown and also what I received.Food is worse ever as well as the restaurant staffs.I think local stalls food is better than them.Service is sucked and never bothered to attend to my complaint or request especially front office. Date: 2009-12-22
Reserve : ok
Comment : YAP POH CHAN : Big hotel, good location but rooms are not well maintained.. Date: 2009-12-18
Reserve : eficient
Comment : Martin Willem Schmid : Been here many times for a visa run. Not great hotel, but still best in the area. Hotel manager has no clue how to manage hotels... Date: 2009-11-22
Reserve : Res24asia.com great as usual. Great variety and customer service and very low prices. We always book with them.
Comment : Martin Willem Schmid : Deluxe room was clean and my bag was carried up for me. The pool area is in a horrible shape, with plants dead or dying. Water level was too low and the filter pump seemed to be turned off. Hotel is o.k for a visa run i guess... I didnt get my promised Myanmar view, instead i had a view onto an appartment building on the third floor. Nothing much to do in Mai Sai, but they have a karaoke and some shopping (market) every evening. Date: 2009-10-24
Reserve : Booking on Res24asia excellent as usual. Will use them again and again.
Comment : Huseby : This hotel in Mae Sai seemed to have a lot of guests...However,strange enough\r\nduring our stay only 2 persons in the hotel understood english a little and none of them worked in the reception.(??????)The persons in the reception did not understand a word of english when f.ex. trying to deliver 2 Vouchers for 2 paid nights at the hotel.They also tried to charge us for 3 times more than was the correct sum of money when we checked out.The hotel is good ,but very used rooms,the owners must take out a lot of profit without given investments back in repairs etc.The breakfast is not the best.If there is a better choice of hotel next time I visit M.Sai, I will choose that. Date: 2009-10-23
Reserve : It was not possible to book a room first time I tried because there was an error with the prices of this hotel according to Sawadee.com (???)
Comment : Saravana Kumar Paulraj : I got the same same room that I stayed 10 months before. Some renovations is going on - so could hear the sounds always.
Room service - good.
Neatness - good.
Bathroom & Toilet - Good.
AC - good.
Thanks Wang Thong hotel.
Will definitely stay if I come there again. Date: 2009-05-25
Reserve : Wonderful. Replies comes more faster.
Comment : KUNIYOSHI : This hotel is located near the border of Myanmar and very convenient to stay. But around here, if you want to take a meal, there are only outstanding restaurants. (actually some restaurant is exist but no customers in there) I think this is good situation for foreigner to enjoy Thai local life style. And further in Myanmar, at Tachleik, my first impression is dusty atmosphere. Date: 2009-04-20