Three of us were originally in an apartment which is quite far away from the main hotel blocks and too far from the rest of our family. The hotel staff were very kind and polite as they moved us into a hotel room. I would warn the apartments although big and clean are very noisy, with paper thin walls. That said, if your family all fitted in the one apartment, it would probably be a cost effective solution. But not for us! That aside, once moved into the hotel area, it was all exactly as you could hope. Ski in, chairlift straight out. Polite, friendly staff. Large comfortable sitting areas. Buffet breakfast and dinner full of choice. Not as super-fresh as we have had on coastal holidays, but this is up a mountain after all. Very good choice and alway a large selection of salads and cold meats if the meats don't appeal. We'll be back!

Breakfast buffet coffee terrible. Come on guys, Nespresso or similar would be much better than these machines.

Very good location, hotel straight on the piste, everything on site including rentals and buying ski pass. Super food buffet and nice sauna. Great apartment, love to come back soon!

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Great location & facilities, good rooms & lovely food. Staff are all friendly too. A return visit for us too.

Great location. Very convenient to hit the slopes

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Food, might be a bit better in taste

Great hotel, nice and clean, the best ski in/out I ever been. Very nice atmosphere. Breakfast and dinner are reach. I will come again.

Wifi in the room costs money, Dinner without water.

Love the ski in / ski out facility and everyone was very friendly. super clean everywhere

The sofa bed made into beds were not wery comfortable

The staff were very friendly, multi-lingual, and very helpful. the room was more than adequate, with a superb view of the mountains. Facilities were great, pool/leisure spa etc. The selection of vintage cars/motorbikes was outstanding......And they allowed me to park the motorbike in their garage on a lower level.

Nothing really, i think they about nailed it!!

The food. Both breakfast and dinner, included on the half board, are much better and with more variety that you would expect

The smell on the underground passage between buildings, necessary to go to the lockers and ski slopes

Easy parking, very comfy beds, fantastic food

Lack of bottled water in the bedrooms . At the prices charged complimentary water Should be made available

For skiing, it is the perfect location. Just in front of the lift up to the main slopes. No queues. Free parking above the hotel, literaly a 30 seconds walk. Hotel facilities are excellent and staff really helpful. The restaurant, as it is self service, is geared to large crowds. If you are looking for fine dining in a relaxed atmosphere, you might have to go elsewhere. Large selection of options for food for breakfast and dinner.

The corridors where the lockers for the skis are. Too narrow for people to change into their boots comfortably. At peak times, it felt like an obstacle course trying to get changed and out.

Absolutely nothing to complain about

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Location and scenery. Ideal for skiing. Very comfortable hotel. Excellent choice and quality of food.

Pool on the small side. WiFi only available in reception and bar areas.

Fantastic staff and the food was magnificent.

Great for ski holidays

The rooms where extremely comfortable and clean.. All the staff a tree very friendly and helpful, especially the bar staff.

Overall good hotel. I liked the location which was unbeatable, just meters to the lift. Overall also very clean. Excellent buffet style food surprisingly.

Few things can be improved upon I think which are the nickel and diming of guests at least that's what it feels like. The hotel charges for things like hotel safe (I didn't use it but honestly 3 euros per day for safe is totally unreasonable, this should be included in the price). Also given that this is located in cold area, I would say the blankets can be better, it feels a bit cheap. Also oddly enough the hotel doesn't provide drinking water for dinner (if your rate includes dinner). So you have to order a bottle for 2.5 euros every time, it's not really a big deal but still kind of strange.

Friendly staff, great food selection and room perfectly adequate and comfortable. No kettle in room and if you want to swim take a cap or you will have to buy one

Small bath towels

Excellent food very good location and a great place to be but they will look to charge you for everything they can like Wi-Fi swiming pool head cover for kids, and so on.But anyway it a lovely place if you go for sky.

Hard to deal with anyone there as nearly none of them speak English

Perfect in every way!!

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Very nice staff, good quality building and equipments. Very nice buffet for breakfast and diner. Easy access to the ski slopes and ski rental Very nice choice for the evening musical entertainment

Not about the property itself but about the lack of care and education of some clients who move things around in their room for hours, early morning or late evening, regardless of those leaving just beneath...

Location next to the ski slopes

Staff amazing and could not do enough to please every request needed ... will return this Summer to see Andorra without the snow 😁